Effective Date: April 11, 2025
Last Updated: April 11, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They store information about your browsing behavior, preferences, and interactions with the site.
Cookies can be:
– Session Cookies – Temporary cookies that are deleted once you close your browser.
– Persistent Cookies – These remain on your device for a set period or until manually deleted.
2. Why Do We Use Cookies?
We use cookies for various purposes to enhance your browsing experience and improve our services. These include:
a. Strictly Necessary Cookies
Enable website functionality and core features like secure login, form submissions, and navigation. Without these, our site won’t work properly.
b. Performance and Analytics Cookies
Help us understand how visitors use our site (e.g., most visited pages, errors). Tools like Google Analytics may be used to gather aggregated data. Data collected is anonymized and used only to improve our website.
c. Functional Cookies
Store your preferences (like language or region) and enhance personalization. Allow us to remember choices you make to offer a smoother experience.
d. Targeting/Advertising Cookies
Used to show you relevant ads and measure the effectiveness of marketing campaigns. May track your browsing activity across different websites. Set by third parties with our permission (e.g., Facebook Pixel, Google Ads).
3. Types of Information Collected via Cookies
Cookies may collect the following categories of personal and technical data:
– IP address and approximate location
– Device type and browser version
– Operating system
– Browsing activity (e.g., pages visited, time spent, links clicked)
– Referral source (how you landed on our website)
Under POPIA, some of this data qualifies as personal information and is therefore processed lawfully and transparently.
4. Consent to Use Cookies
In line with POPIA’s requirement for informed consent, we:
– Request your explicit consent for non-essential cookies when you visit our website
– Provide a cookie banner/pop-up allowing you to accept, reject, or customize cookie settings
– Allow you to withdraw or change your consent at any time
You can manage your cookie preferences using the banner or through your browser settings.
5. Third-Party Cookies and Data Sharing
We may allow trusted third-party partners to set cookies through our website. These may include:
– Analytics providers (e.g., Google Analytics)
– Advertising networks (e.g., Meta, Google Ads)
– Embedded services (e.g., YouTube, chat widgets)
These third parties may process your information for their own purposes and are governed by their own privacy policies. We do not sell your personal information to third parties.
6. How to Manage or Disable Cookies
You have the right to control how cookies are used. You can:
– Adjust your browser settings to block or delete cookies
– Use our on-site cookie preferences tool to manage consent
– Opt out of Google Analytics tracking using their opt-out tool
Please note: Disabling cookies may impact the functionality of certain features on our site.
7. Cookie Retention Periods
Cookies are retained for different periods depending on their function:
– Session cookies: Deleted when you close your browser
– Persistent cookies: May remain on your device for 6–24 months or until deleted
We do not retain cookie data longer than necessary for the purpose it was collected.
8. Your Rights Under POPIA
Under South African law, you have the right to:
– Access your personal information
– Request correction or deletion of data
– Object to the processing of personal information
– Lodge a complaint with the Information Regulator
You can exercise your rights by contacting us (see section 10).
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. We’ll notify you of material changes via our website or other appropriate channels.
The date of the latest revision will always be shown at the top of this page.
10. Contact Us
If you have any questions or concerns about our use of cookies or how your information is handled, please reach out:
Email: info@vukafinances.co.za
Website: https://www.vukafinances.co.za
Address: Cedar Square, Fourways, Gauteng, 2191
Phone: [Insert phone number if applicable]
You may also contact the Information Regulator (South Africa):
Website: https://www.inforegulator.org.za
